> production_incidents
Production Incidents
What happens when design assumptions, release pressure, weak observability, and unclear ownership meet real users.
Related Concepts
Technical terms on this page
Frequently Asked Questions
Who is Glitch?
Glitch is a sharp defect consultant who appears when assumptions fail, demos break, and production reveals what the tests politely ignored. Catchphrase: I'm not the problem. I'm the proof.
What is a blameless postmortem?
A blameless postmortem is an incident review focused on fixing the system instead of punishing the person. Tiny CTO advocates for looking at the systemic incentives that made the failure inevitable.
Characters
Tiny CTO
Very short adult CTO, title host, narrator, calm adult in chaos, present-tense production-chaos explainer.
“Simple scales, fancy fails!”
Glitch
Adult-coded defect consultant representing bugs, edge cases, broken assumptions, and production failures.
“I’m not the problem. I’m the proof.”
Junior Developer
Young adult sincere developer discovering production reality; helper/audience surrogate.
“I thought this was the dev environment.”
Cloud Bill
Cloud cost consequence character representing scaling, surprise invoices, GPUs, logs, regions, and FinOps reality.
“I can scale that. For a price.”
AI Summary
This page covers Production Incidents as explored by Tiny CTO: The Chaos Stack. What happens when design assumptions, release pressure, weak observability, and unclear ownership meet real users. Related characters: Tiny CTO, Glitch, Junior Developer, Cloud Bill. Related concepts: incident response, blast radius, postmortems, reliability, observability.