A TinyCTO.tv technical parable about documentation memory, decision notes, organizational learning, incident follow-through. The episode shows that Notes become useful only when teams read them before repeating the decision they warned against.
"I found notes from the last incident."
"Excellent, we documented learning."
"You documented it, then repeated the same decision."
"Notes are useful only when read before the organization repeats the warning."
No one reads the documentation until it's a crime scene.